HELP CENTRE
How can we help you?

Quick answers on attendance machines, quotations, delivery, returns and support for barcode, POS, ID card and biometric equipment across the UAE.

Free demosAttendance machines & software
Quote in 1 business dayReply within 24 hours
UAE delivery 2–6 daysSame-day dispatch on in-stock items

Attendance machines & demos

MOST ASKED
Do you offer a free demo of attendance machines?

Yes. We offer free demos of our biometric time attendance machines and attendance software. WhatsApp us or call +971 56 544 0892 to book one.

Which attendance machine should I choose?

For most offices and shops a fingerprint device is reliable and affordable. Face and palm recognition terminals are touch-free and faster for larger teams, and work better where fingerprints are worn, such as construction, cleaning and kitchen staff. Read our guide to biometric attendance systems in the UAE or ask us for a recommendation.

Can attendance data be used for payroll?

Yes. Network-connected devices send punches to our attendance software, which calculates working hours, late arrivals, overtime and absences and exports reports for payroll. Field and site staff can clock in from their phones with our mobile attendance app.

Do you help with installation and setup?

Yes. We help install the device, enrol staff and set up the software, and we provide ongoing support after the sale.

Can one system cover several branches?

Yes. Choose TCP/IP or Wi-Fi attendance devices and connect them to one attendance system so HR can see all locations in one place.

Orders, quotes & payment

Do you sell to businesses and supply bulk orders?

Yes. We are a B2B supplier of barcode, POS, ID card, RFID and biometric hardware in the UAE, serving retail, warehousing, healthcare, education, government and other sectors. Business customers get a dedicated account manager.

How do I get a quotation?

Send your requirements by WhatsApp, call +971 56 544 0892 or email sales@barcodelinksme.com. We respond within 24 hours and usually send a quotation within 1 business day.

How can I pay?

You can pay online at checkout or by bank transfer. Orders are dispatched once payment is confirmed.

Which brands do you supply?

We supply leading brands including Zebra, Honeywell, Datalogic, Epson, SATO, Elo, Getac, Panasonic, ZKTeco, Suprema, Hikvision, HID, Fargo and Evolis. If you need a model that is not listed on the website, ask us.

Shipping & delivery

How long does delivery take in the UAE?

Orders are processed Monday to Saturday within 1 to 2 business days. Standard delivery within the UAE takes 2 to 6 business days after dispatch. Orders placed after 5 PM are processed the next business day. In-stock items can often be dispatched the same day from our UAE warehouse.

Do you ship outside the UAE?

Yes. International delivery usually takes 5 to 10 business days. Customs duties and taxes for international orders are paid by the customer.

How much is shipping?

Shipping costs are calculated at checkout. Free shipping may be available on selected products within the UAE.

How do I track my order?

Once your order is dispatched, you will receive an email with a tracking link. See our shipping policy for details.

Returns & refunds

Can I return a product?

Yes. UAE orders can be returned within 7 days of shipment if the item is new, unused and in its original packaging. Call +971 4 451 4038 to start a return; a return authorisation (RMA) is issued within 2 to 5 business days.

Which items cannot be returned?

Software licences, customised or configured products, consumables (labels, ribbons, paper, cards and RFID tags) and printheads cannot be returned.

When will I get my refund?

Approved refunds are issued to your original payment method within 7 business days. Return shipping is paid by the customer unless the item was defective or sent in error, and a restocking fee may apply. Read the full return and refund policy.

Products & support

How do I choose a barcode scanner or printer?

Our buying guides explain the options: how to choose a barcode scanner and how to choose a barcode printer. You can also browse barcode scanners and barcode printers.

Do you supply ID card printers and cards?

Yes. We supply single and dual-sided ID card printers, PVC and access cards, ribbons and design software. See our ID card printer guide.

Do you sell Emirates ID readers and money counters?

Yes. See our guides to Emirates ID card readers and money counting machines for AED, or browse cash counting machines.

Do you provide labels, ribbons and other supplies?

Yes. We stock labels and supplies for barcode printers, plus card printer ribbons and blank cards.

Do you offer support after purchase?

Yes. Our team helps with setup, configuration and troubleshooting. Contact us on +971 4 451 4038 or sales@barcodelinksme.com.

Still have a question?

Talk to our team for advice, a quotation or a free demo.
Call +971 4 451 4038 · sales@barcodelinksme.com · Shop 39, Al Souq Al Kabeer, Dubai